Meebo at the Reference Desk

Students have an opportunity to interact with the my Reference Department in a variety of ways: in person, over the telephone, via email and through IM. I placed a Meebo widget on the library page within my college's portal last year. Even though the students prefer to ask questions in person, we have found that it is important to expand the way students can reach us. By offering a variety of services, it shows that we care about being accessible and that we want to help.